Frequently Asked Questions

Am I allowed to change workshops after selecting my initial choice online?

Maybe. Space is limited in each workshop and they will fill up closer to the conference date. The online workshop registration tool will allow you to change workshops if space is available. If the workshop is at capacity, you may select to be placed on a wait list. We'll inform you if a spot opens up.

Can I attend more than one workshop?

Unfortunately not. They run concurrently (Friday, November 4th  8:30am — 12:00pm).

Will there be wifi?

Yes, all throughout the conference venue. It’s free too!

Questions?

415-495-8270
apevents@adaptivepath.com

What are your refund guidelines?

We try to be as flexible as we can:

  • Sixty (60) days prior to the event you plan to attend, you may request a full refund.
  • Thirty (30) or more days prior to the event you plan to attend, you may request a 50% refund.
  • Less than thirty (30) days prior to an event, there are no refunds available.

You may always transfer your registration to another Adaptive Path workshop or conference within one (1) year of the date of cancellation, or assign another individual from your organization to go in your stead. Please contact us either way.

Please note that any refunds given will returned less the registration fee ($9.95) and the 3% fee PayPal charges for each registration.

Discounts

Groups

Want to bring your whole team? Great idea! If you can pull together four or more employees from the same company, we’ll let you in for less. Just let us know the number of folks you’d like to send.

Government Agencies

If you work for the any branch of the government (federal, state, or local), just contact us for a promotion code which will knock the price down by 25 percent. When you come to the event, show your government ID card or proof of employment on agency letterhead at registration to confirm your discount.

Students

If you’re a full-time student, we’ve got a discount for you, too. Contact us for a promotion code which will knock the price down by 25 percent. When you come to the event, show your student ID card at registration to confirm your discount.

What’s included in my Service Experience Conference registration?

  • One and a half amazing days of inspirational talks PLUS a half day of workshops!
  • Access to the interactive Service Experience app 
  • Copious amounts of caffeine (coffee, tea and high energy snacks)
  • The opportunity to connect with fellow attendees after each day