Lea Simpson works with organizations to make sense of the future and what to do about it. From reimagining big corporates for a digital world to applying frontier technologies like machine learning in developing countries, she has worked with teams all over the world.

After helping deliver innovation for over two decades, she believes that successful teams everywhere have a lot in common—whether your goal is social impact in the Kathmandu Valley or shareholder return in the Silicon Valley.

At the Service Experience Conference, Lea introduces us to the studies, perspectives, and points of view that have helped her make sense of why some teams achieve greatness while others seem destined to fail from the outset. During her talk she takes us from valley to valley, curating stories from social psychology, tantra, Hillary Clinton, and even dinosaurs.

You’ll leave with enduring insight on the messy, human nature of innovation and what it takes to team for impact.