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Keynote Speaker

Andy Polaine

Regional Design Director APAC & Author, Fjord

Andy is APAC Regional Design Director for Fjord.

Speaker Info
Keynote Speaker

Lea Simpson

Innovation | Transformation | Strategy, leasimpson.co

Lea Simpson is a strategist, innovator, trained coach, and tech optimist.

Speaker Info
Keynote Speaker

Jeff Gothelf

Executive Coach & Author, Sense & Respond, Gothelf.co

Jeff Gothelf is an organizational designer and executive coach.

Speaker Info
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Teresa Brazen

Senior Director, Professional Education, Cooper

With a career spanning film, digital design, journalism, education, and fine art, Teresa Brazen is committed to improving the world through creative leadership and innovation.


Khafre Jay

Founder and Executive Director, Hip Hop For Change Inc.

Khafre Jay might be the hardest working man in Bay Area Hip Hop. He’s rocked with legends in 38 states like Rakim, Method Man, Dead Prez, Krs1, Jean Grae, and even Tone Loc to name a few.


Alida Draudt

Futurist, Capital One

Foresight strategist, pattern finder, empathetic researcher and business designer – Alida seeks to find and understand the fringe ideas that are poised for large disruption.

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Rupert Cryer

Assistant Director, Cabinet Office, UK Government

Rupert Cryer is an Assistant Director in the Cabinet Office – the UK Government corporate headquarters that supports the Prime Minister and leads on specific critical policy areas.

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Megan Miller

Cofounder and CEO, Bitty Foods

Megan Miller is cofounder and CEO of San Francisco-based Bitty Foods, which makes delicious, healthy snacks with cricket flour, the most sustainable protein on earth.

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Jess McMullin

Principal, Situ Strategy

Jess has worked in design and user experience since 1996. He realized early on that to make the biggest impact he needed to consider the entire system, from service delivery to organizational change.

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Jodi Forlizzi

Professor, Human-Computer Interaction Institute, Carnegie Mellon University

Jodi Forlizzi is a Professor in the Human-Computer Interaction Institute and the School of Design at Carnegie Mellon University.

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Alexander Baumgardt

Professor / Partner, California College of the Arts / Futuredraft

Alexander Baumgardt is a Design Leader, Educator, and Advisor in service to co-creating a world that works for people and the planet.


Christopher Noessel

Designing Agentive Technology, Global Design Practice Lead, Travel and Transportation, IBM

Christopher is the Global Design Practice Lead for Travel and Transportation industries with IBM. He teaches, speaks about, and evangelizes design internationally.

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Kendra Shimmell

Head of Service Design, Adaptive Path @ Capital One

Kendra is Head of Service Design for Adaptive Path at Capital One. Prior to that, she was Managing Director at Cooper, an award-winning design and business strategy consultancy.

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Nick Remis

MC & Programmer for the Service Experience Conference, Adaptive Path @ Capital One

Nick’s desire to understand the human condition and explore the diverse tapestry of human culture led him to the world of design. He believes that design is one of the key tools for addressing the human and business needs of a rapidly changing future.

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Dana Chisnell

Co-Director, Center for Civic Design

Dana Chisnell has taught thousands of people how to experience the experience their users are having. She has worked with hundreds of teams, gathering and analyzing user research data to inform product designs from tech to fin tech to civic tech.

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Jason Ulaszek

Founder and Chief Design Officer, Inzovu

Jason Ulaszek is a founder and principal of Inzovu.

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Allan Chochinov

Chair; Partner, SVA MFA Products of Design; Core77

Allan Chochinov is the Chair of the MFA in Products of Design graduate program at the School of Visual Arts in New York City...

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Linn Vizard

Senior Associate, Service Design, Bridgeable

Linn is one of Canada’s leading advocates of service design. She is a designer based in Toronto, at Bridgeable, and is the co-founder and organizer of Service Design Toronto.

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Elina Lawrie

Service Designer, Bridgeable

Elina Lawrie is fascinated by the systemic challenges and experiences that our society is forced to interact with everyday.


Julia Rose West

Applied Futurists and Designer, Ancestry

Julia Rose West holds an MBA in Strategic Foresight and is a Futurist and UX Design Manager at Ancestry. Most recently Julia presented on the Future of Family History at RootsTech.

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Holly Thorsen

Associate Director of Professional Education, Cooper

Holly Thorsen is the Associate Director of Professional Education at Cooper.